boltHelp
Contact Support
Contact us to fix any problems
Need help with YouTube to Text? Check our quick solutions or contact us directly.
Quick Fixes
Common Issues
- Extension not working: Refresh YouTube page
- Poor transcript quality: Check video audio quality
- Premium features missing: Verify account status
Before Contacting Us
- Try a different YouTube video
- Clear browser cache
- Disable other extensions temporarily
Contact Us
Email Support
info@totext.video
- Response: 24-48 hours
- Premium users: Priority support
Bug Reports
info@totext.video
- Include screenshots and video URL
What to Include
When contacting support, provide:
- Browser version
- YouTube video URL (if relevant)
- Error messages or screenshots
- Steps you've tried
Response Times
- General Support: 24-48 hours
- Premium Users: Within 24 hours
- Bug Reports: 48-72 hours
Feature Requests
info@totext.video
Share your ideas for new features or improvements.
Quick help: Check our Getting Started Guide first.
